Category: Advice

Press releases are one of the most valuable tools in a business’s communication strategy. Despite living in an era that’s dominated by micro-content, real-time digital updates and social media, technology has evolved, and it continues to. Its usefulness is not limited to real-time, well-crafted press releases; however, it really is an effective tool for establishing […]

The weeks following the festive period can be one of the busiest and overwhelming times of the year for customer service teams. With gift returns, exchanges and post-Christmas queries piling up, businesses must be prepared to handle the surge efficiently. A smooth returns process not only protects your brand reputation, but it also strengthens customer […]

Blogging remains one of the most effective ways to build brand authority, attract organic traffic and connect with your audience. But one of the most common questions bloggers and businesses face is: “How often should I publish new blog posts?”. The answer very much depends on your resources, audience, time and goals.  However, there are […]

Every year, the holiday shopping season seems to start earlier, last longer and get noisier. Two days still dominate the retail calendar: Black Friday and Cyber Monday. Marketers often wonder – should we treat them as separate opportunities or combine efforts into one big push? If this is a conundrum that you’re facing, then you’ve […]

Halloween isn’t just about costumes, chocolates, pumpkin spice and all things nice – it’s also a prime time for businesses to capture seasonal traffic. Whether you run an e-commerce store, a local business or a blog, October presents a unique opportunity to rank for timely queries and attract new customers. But with limited time and […]